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If you are not sure, please check the Intel Website.

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Other newer/better Intel CPU series include Intel HD, Intel Iris or Intel Iris Pro (or better) graphic cards. Video encoding will then be done by the Elgato Game Capture HD software alone, and not by the graphics card.įourth generation quad‑core Intel Core i5 CPU (i5-4xxx) includes an Intel HD graphic card or better (except the i5-4402EC). you are using a computer that only has an AMD CPU or APU (with possibly an AMD graphic card), then your processor will need to be very powerful. This means that if your computer doesn't have the graphic cards stated above, e.g. The Elgato Game Capture HD software use these technologies to encode the raw video delivered by Elgato Game Capture HD60 S. They use technologies called Intel Quick Sync Video (QSV) and NVIDIA NVENC, respectively. These specific graphic cards have dedicated chips allowing hardware video encoding. In our Windows system requirements, Elgato Game Capture HD60 S requires that your computer have an Intel HD (or better) or NVIDIA GeForce GTX 600 series (or better) graphic card. The 5K iMacs have Radeon graphics, and the AMD Video Coding Engine (VCE) available on some AMD graphic cards and APUs is not supported by Elgato Game Capture HD60 S. Not as simple, depending on the graphics and processor on your 5K iMac. Not true, here's from a he horse's mouth: It doesn't need to be dead on but you want it close so that your reaction to things isn't happening before the audience sees them. Review that recording to fine tune the sync. Usually the best system is hitting right 3 times and counting it out loud as I go and then repeating to the left. From there I do recordings in OBS and just say things as I move the cursor. That gets me the baseline (usually around 2 seconds with my old Game Capture HD). However, if you are noticing a delay (there might be a bit of one because of display capture) here's how I sync:įirst thing I usually do is go to the main screen of my PS4 and use the stopwatch on my phone to time the difference between me pressing right (or left) and seeing that move happen in OBS. With instant game view you shouldn't have any sync issues since what you do on the screen will go to the Elgato software in real time instead of on a delay like the old hardware. I just noticed your original comment mentions with HD60S.

Summary of the issue: (Please include pictures if possible).

Recording or streaming resolution/fps/bit rate:.

Mac model: (Click on Apple icon at top left -> "About this Mac" and include model name and processor).

To make it easier for us to collect relevant information, please follow these guidelines when posting your issue:

We want to hear directly from you about your experience.

general stability and performance improvements.

Frame rate has a much bigger performance impact than resolution, which means 1080p30 will likely work better than 720p60. If that does not work, uncheck "Allow 60fps" in the quality settings.

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The first thing to try is setting the resolution to 720p so that you can keep capturing at 60fps.

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I can't capture 1080p at a reliable 60fps, what can I do?

We have been and continue to work hard on optimization, and our developers will be at WWDC next week speaking directly to Apple engineers to understand what more can be done.

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On Mac OS X QuickSync can be used as well, but only with certain parameters, and we have very little control over what it does or even when it activates as this is controlled by Mac OS X. On Windows we have access to Intel's QuickSync for encoding and it works wonderfully. It's no secret that Mac OS X limits the access that developers have to the hardware, and without this direct access, less optimization can be done. The biggest hurdle here is Mac OS X itself.

Some of you may be wondering why the Mac specs are so high at this time.

The only recent computers that fall into the real-quad-core range are the 15' MacBook Pros, iMacs and Mac Pros. MacBook Airs can have i7's in them, but they're ultra low power dual core i7's.

By quad core we mean a real quad core i5, not the dual-core-with-hyperthreading i5.

Currently, a quad core Intel i5 or better is needed to reliably achieve 1080p60 capturing.

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Today we are releasing Game Capture HD 2.1 Beta 84 for Mac OS X, which adds support for the recently launched HD60 S.